Because trust is the foundation of beauty.
Last updated: 7 November 2025
At Vayénna, we believe confidence begins with care — for your body, your experience, and your privacy.
This page explains how we protect your information, process your orders, and operate responsibly. We follow the General Data Protection Regulation (GDPR), UK GDPR, and international standards for transparency and trust.
By visiting or purchasing from our website, you’re entering a space built on integrity, intention, and respect.
1. About Vayénna
Vayénna is more than a brand — it’s a promise.
Every product, every interaction, and every digital touchpoint is created with care.
This website is operated by Vayénna, a brand of [insert company name, address, and registration number].
For questions about privacy or data protection, contact:
📩 care@vayenna.com
2. What We Collect — and Why
We collect only what we need — never more.
When you explore, shop, or subscribe, we may gather:
- Personal details: name, email, billing and shipping address, phone number
- Payment details: handled securely by our partners (we never store card data)
- Usage data: IP, browser type, session behavior, and site preferences
- Preferences: communication and marketing choices you’ve shared with us
Every data point exists for one reason — to serve you better, not to sell you anything you didn’t ask for.
3. How We Use Your Information
We use your data to make your experience seamless, personal, and safe. That means:
- Processing and delivering your orders
- Sending updates and exclusive offers (only with your permission)
- Improving our website’s design and navigation
- Keeping your information secure and fraud-free
- Complying with our legal and tax obligations
We treat your information like something precious — because it is.
4. Our Promise of Transparency
We act only on lawful grounds:
- To fulfill our contract with you (your purchases)
- To respect your consent (emails, cookies, personalization)
- To serve legitimate interests (security, site performance)
- To meet our legal duties (tax, accounting, and compliance)
You can withdraw consent at any time — no questions asked.
5. The People We Trust
We share your data only with partners who share our ethics.
This includes:
- Payment processors (Stripe, PayPal, etc.)
- Shipping and logistics providers
- Secure analytics and email systems (Google Analytics, Meta Ads, Mailchimp)
All partners are GDPR-compliant and bound by confidentiality.
6. Cookies, Calmly Explained
Our site uses cookies — small digital notes that remember your preferences, so the experience feels effortless.
You can adjust your cookie settings anytime in your browser.
Refusing cookies may affect functionality, but never your ability to feel in control.
7. Data Retention & Protection
We keep your data only as long as necessary to serve you — then delete it responsibly.
We protect it using encryption, limited access, and constant monitoring.
Your safety is our baseline, not our bragging right.
8. Responsible Disposal — Physical and Digital
Conscious pleasure means conscious choices.
When your product’s story ends, it deserves a graceful goodbye.
- Dispose of electronic items only through certified recycling facilities
- Recycle packaging where possible
Digitally, we do the same: when your data’s time is done, it’s securely erased — not archived, not resold, not forgotten on a server.
9. Your Rights
You always have the right to:
- Access and correct your personal data
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time
- Object to processing for marketing
- Receive a copy of your data or transfer it elsewhere
Reach us anytime at care@vayenna.com.
We respond to all verified requests within 30 days — because dignity shouldn’t wait.
10. Terms of Use & Sale
Every purchase made through our website is governed by trust — and these terms:
- Pricing: listed in € (EUR), including applicable taxes
- Payments: processed securely; we never store card details
- Shipping: fulfilled via verified carriers
- Returns: accepted if unused, unopened, or defective (for hygiene reasons, used items cannot be returned)
- Warranty: 1-year coverage on manufacturing defects
We stand by our products, our quality, and our word.
11. Ownership & Copyright
All images, text, designs, and trademarks belong to Vayénna.
You may not reproduce, copy, or distribute any material without written consent.
12. Limitation of Liability
We design for confidence and care — but the responsibility for proper use remains yours.
We are not liable for misuse, modification, or damage resulting from unintended use of our products.
Your experience is personal; our promise is integrity.
13. Updates & Evolving Transparency
We review and refine our policy as laws and technologies evolve.
When we make changes, we’ll update this page and the “Last Updated” date above.
14. Contact
For all questions about your data, orders, or this policy:
📩 care@vayenna.com